Money Back Policy

Due to one reason or another, the need to refund a customer may arise and anyone with basic understanding of essay writing services or custom writing services understand that. As such, Smart Homework Help advises our esteemed customers to read our money back guarantee policy very carefully before placing an order at our site in order to ensure that there are no inconveniences or misunderstandings.

You can qualify for a refund in these case:

  1. A payment mistake was made (double payment,identical orders, etc…). You should report the case to us immediately. We will give you a refund or a free tutorial.
  2. After the deadline has passed and you don’t require the tutorial anymore.

When asking for a full refund, you don’t have the right to use the tutorial or any of the additional materials we provided you with in the course of work. All these materials become the property of our company, and we reserve the right to publish the tutorial online for commercial purposes. We do not keep any kind of essay databases and ‘publish online’ means that if the tutorial is googled or checked with any kind of anti-plagiarism software, it will link back to our Website. It may also be published as content or as a sample essay. This is done to protect our’s work in cases when Customer claims for refund when work had been already completed.

Incase you face any issues with the tutorial, please free to contact us on support@homework24h.com. We will try our best to resolve the issue and if still persists we can discuss for a refund in case its required.